Terms of service

Terms of Service

Welcome to Matcha Motors Japan Auto Parts. By accessing or using our website and purchasing products from us, you agree to be bound by the following terms and conditions.

1. General Terms

By placing an order through our store, you confirm that you are at least 18 years of age and that the information you provide is accurate and complete. We reserve the right to refuse service, terminate accounts, or cancel orders at our sole discretion.

2. Products and Descriptions

We make every effort to ensure that product descriptions, part numbers, and vehicle compatibility information are accurate. However, we do not warrant that product descriptions or other content are error-free. Vehicle compatibility information is provided as a guide only — it is the buyer's responsibility to verify fitment before purchasing.

  • Always confirm the OEM part number matches your vehicle's requirements
  • Check chassis codes and model years for compatibility
  • Contact us if you are unsure about fitment

3. Pricing and Payment

All prices are listed in USD. We reserve the right to change prices at any time without prior notice. Payment must be received in full before orders are shipped. We accept major credit cards and PayPal.

4. Order Acceptance

Your receipt of an order confirmation does not constitute our acceptance of your order. We reserve the right to limit or cancel quantities purchased per person, per household, or per order. If we cancel an order, we will issue a full refund to the original payment method.

5. Shipping and Delivery

All orders are shipped from Japan. Estimated delivery times vary by destination:

  • Asia: 3–7 business days
  • Oceania: 5–10 business days
  • North America & Europe: 7–14 business days

Delivery times are estimates and are not guaranteed. We are not responsible for delays caused by customs, weather, or carrier issues.

6. Customs and Import Duties

International orders may be subject to import duties, taxes, and customs fees imposed by the destination country. These charges are the sole responsibility of the buyer and are not included in the product price or shipping cost.

7. Returns and Refunds

Please refer to our Return & Refund Policy for detailed information on returns, exchanges, and refunds.

8. Limitation of Liability

Matcha Motors Japan Auto Parts shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from the use of our products. Our total liability shall not exceed the amount paid for the product in question. We are not responsible for any damage resulting from improper installation of parts.

9. Intellectual Property

All content on this website, including text, images, logos, and graphics, is the property of Matcha Motors Japan Auto Parts and is protected by applicable intellectual property laws. OEM part numbers and brand names are used solely for identification and compatibility purposes.

10. Governing Law

These terms shall be governed by and construed in accordance with the laws of Japan. Any disputes arising from these terms or your use of our services shall be subject to the exclusive jurisdiction of the courts of Japan.

11. Changes to Terms

We reserve the right to update or modify these Terms of Service at any time without prior notice. Changes will be effective immediately upon posting to our website. Your continued use of our store constitutes acceptance of the updated terms.

12. Contact Information

If you have any questions about these Terms of Service, please contact us through our Contact Us page.

Last updated: May 2026